They will remain a registrant (visible in your People dashboard) and receive any event emails you have enabled. However, when they click on their access link, they will not be allowed in the room.
Block or Unblock Registrants
If you see a competitor in the event room or someone is sending spam/inappropriate messages, you can always block them from the event room. You can manage your blocks directly from your People dashboard after the event.
In this article
Who can block/unblock people from the event room#
In order to block someone from the event room, you must have moderation rights. This means that any team member or guest speaker assigned to the event can block people from the room. They can also unblock people from the event room.
What happens when you block someone#
They will be disconnected from the event immediately and won't be able to join any event room from your specific workspace again.
Every time they click on their access link, they will be redirected back to the registration page.
How to block/unblock someone from the event room#
You can click on the ••• icon next to a profile either in the Chat tab or in the People tab. This will display the option to Block. Just click to ban that person from your event.
To unblock someone, click on the ••• icon again. They will immediately regain access should they click on their access link again.
How to block/unblock from the dashboard#
Once the event is ended, you can no longer block/unblock people from the event room.
From your People dashboard, you can view who has been blocked.
Team members of your workspace (hosts and moderators) will have the ability to block/unblock people directly from the People dashboard as well :
by clicking on the ••• icon by their name
by clicking on the ••• icon by their name in the side panel
Join our On-Demand Product Training
During this 1h-training session, we will cover everything you need to know to manage your online event, from the event creation to hosting them live, and analyzing your participation data afterwards.